Support Agreements

Technology Department for Hire Support Plans

ITG provides our technology department for hire support plans for our small and medium sized business clients.

In an effort to better serve our clients we can develope support plans with a guaranteed quality of service with proactive approach to managing your network.

You will be provided  priority to our IT department resources which includes a highly trained staff of IT professionals with a broad range of experience in all aspects of Information Technology.

Our plans are customized to your business and budget. You will know exactly what your are getting for your money.
  Key Benefits of a support plan
The two most critical aspects of a technical support plan are...

Priority Response and Discounted Support Rates.
As a support plan client, you will have priority access to ITG's technical resources for your critical systems emergencies. You choose the priority level that matches your company's needs and budget.

ITG response is matched to the seveity of the situation.

Support plans have the value added benefit of accessing our Customer Support Center directly.

  • Focus more on your core business
  • Reduce and control operating costs
  • Avoid "down time" and Emergenciies"
  • Cost-effective equipment procurement
  • Priority Service
  • Network Monitoring
  • Account and Project Management
  • Telephone Support